Woman finds locker surrendered despite rent payments; bank told to pay Rs 47 lakh

Nov 9, 2026 - 19:30
Woman finds locker surrendered despite rent payments; bank told to pay Rs 47 lakh

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The commission found that the bank had failed to produce records establishing that the locker had been properly surrendered or that its contents had been returned. It rejected the bank’s claim that the locker had been surrendered several years ago, noting that locker rent continued to be debited even years later.

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