Trai rating platform to assess, rate properties on quality of connectivity

Trai has decided to set up a 'rating platform' to assess and rate properties on the quality of digital connectivity as the telecom regulator outlined an elaborate framework and norms to nudge property managers to think of a "good digital connectivity experience" for customers. Based on the quality of digital connectivity and scores awarded, the properties will be assigned star-based ratings -- ranging from one star to five. The properties for digital connectivity rating are classified into different categories - Residential, Government Properties, Commercial Establishments, Other private or public areas, Stadiums or Sports Arenas or spaces of frequent gathering and Transport corridors, Trai said. Unveiling the contours of a new rating framework on Friday, Trai noted that the coverage and quality of digital connectivity inside buildings remains a major issue despite significant coverage of the 4G (LTE) network, the rollout of the 5G network and availability of more spectrum bands. T